Privacy policy

We may modify this Privacy Notice from time to time, in which case we will update the “Last Updated” date at the top of this Privacy Notice. If we make material changes to how we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us, by posting notice of such changes on the Services, or by other means consistent with applicable law) and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Notice, please do not continue using or accessing the Services.

When you use or access the Services, we collect certain categories of information about you from a variety of sources. In addition to the specific uses discussed below, we may use this information to provide and improve the Services, to assist with system administration, and to maintain our business relationship, including by enhancing the safety and security of our Services, providing customer support, complying with applicable legal obligations, enforcing any applicable terms of service, and protecting our rights and the rights of our employees, users, or other individuals.

Information you provide to us

Some features of the Services, such as purchasing tickets, making a donation, creating an account, and signing up for classes, may require you to directly provide certain information, including information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services includes:

• Basic contact details, such as name, address, phone number, mailing address, and email address. We use this information to create and maintain your account, to provide the Services, and to communicate with you (including to tell you about products or services that may be of interest to you, such as through electronic newsletters and promotional emails regarding upcoming productions, events and/or Services, and to contact you regarding customer service issues and updates regarding your order or donation).
• Account information, such as username and password. We use this information to provide the Services and to maintain and secure your account with us. If you choose to register an account, you are responsible for keeping your account credentials safe. We recommend you do not share your access details with anyone else. If you believe your account has been compromised, please contact us immediately.
• Payment information, such as credit or debit card information, which we collect using a third party payment processor. We use this information to process your payment and provide the Services.
  • For customers purchasing tickets or making donations, information collected and maintained also includes ticket or selection information and donation amounts, if applicable.
  • For customers enrolling in classes, information collected and maintained also includes the class selection(s), emergency contact name and phone number, medical information, and date of birth. If you purchase a class for a person other than yourself (including your child), we will also collect their name, address, telephone number, class selection(s), emergency contact name and phone number, medical information, date of birth and relationship to you.
• Applicant details, such as information included in your resume or CV, references, and job history. We use applicant details to process your application for employment and to evaluate your candidacy.
• Any other information you choose to include in communications with us, such as when sending a message through the Services.

Information collected automatically

We and third parties may also use cookies, pixels, or other tracking technologies to automatically collect certain information about your interactions with the Services. This information is collected and used to tailor your experience with the Services, provide you with offers or promotions, personalize and measure our advertising efforts, run analytics, and better understand user interactions with the Services. Such information includes:

• Device information, such as device type, operating system, unique device identifier, and IP address.
• Location information, such as approximate location.
• Other information regarding your interaction with the Services, such as browser type, log data, date and time stamps, clickstream data, interactions with marketing emails, your use of our website, referring URL, and ad impressions.

Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of cookies. If you so choose, you may block or delete certain of our cookies from your browser; however, blocking or deleting cookies may cause some of the Services, including any portal features and general functionality, to work incorrectly. You may also opt-out of the collection and use of information for interest-based advertising by advertisers that are part of certain industry alliances, including through tools offered by the National Advertising Initiative or the Digital Advertising Alliance by clicking the links provided.

Your browser settings may also allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, our website is not designed to respond to “Do Not Track” signals received from browsers.

Information collected from other sources

We may obtain information about you from outside sources, including information that we collect directly from third parties and information from third parties that you choose to share with us. Such information includes:

• Email address from mailing lists.
• Information we receive from career websites, such as LinkedIn, Monster, or Indeed, which we use to process your application for employment.
• Information we receive from consumer marketing databases, other data enrichment companies, or consultants, which we use to better customize advertising and marketing to you and to conduct research on our behalf.
• Information we receive when you visit social media platforms, such as Facebook or X, from your account.

Any information we receive from outside sources will be treated in accordance with this Privacy Notice. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third-Party Websites and Links.

We may disclose your information subject to this Privacy Notice, including the following categories of third parties:

• Vendors or other service providers who help us provide the Services, including for system administration, cloud storage, security, customer relationship management, marketing communications and online advertising, web analytics, payment networks, and payment processing.
• Other arts organizations for marketing purposes, including one-time mailings.
• Third parties to whom you request or direct us to disclose information, such as through your use of social media widgets or login integration.
• Professional advisors, such as auditors, law firms, consultants, or accounting firms.
• Third parties in connection with or anticipation of an asset sale, merger, bankruptcy, or other business transaction.

We may also disclose your information as needed to comply with applicable law or any obligations thereunder or to cooperate with law enforcement, judicial orders, and regulatory inquiries, to enforce any applicable terms of service, and to ensure the safety and security of our business, employees, and users.

Donors

We do not and will not sell, share, or trade our donors’ names or personal information with any other entity for their own commercial purposes, nor send mailings to our donors on behalf of other organizations. We only use the contact information of our donors for distributing gift receipts, informing donors about upcoming events and activities, thanking and recognizing donors for their gifts, and internal analysis and record keeping. We may therefore need to disclose your information to our service providers, professional advisors, third parties in connection with or in anticipation of a business transaction, to comply with or enforce any legal obligation or requirements, or otherwise when you request or direct us to disclose information, as described in the paragraph directly above.

Certain features of the Services allow you to initiate interactions between the Services and third-party services or platforms, such as social networks (“Social Features”). Social Features may include features that allow you to access our pages on third-party platforms, and from there to “like” or “share” our content. Use of Social Features may allow a third party to collect and/or use your information. If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Services and the third-party service. For more information, see the section below, Third-Party Websites and Links.

We may provide links to third-party websites or platforms. If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy notice, policies and other terms. We are not responsible for the privacy or security of, or information found on, these sites or platforms. Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

Our Services are not intended for children, and we do not seek or knowingly collect any personal information from children. We collect children’s Personal Information only in the event that an adult, such as their parent or legal guardian, registers them for a class. As children are not permitted to use the Website or our Services, we request that children under the age of 13 do not submit any Personal Information to us via the Website. If we learn that we have inadvertently collected Personal Information from children under the age of 13, we will attempt to notify such child’s parent or guardian and make commercially reasonable efforts to delete such information from our database, unless the child’s parent or guardian consents to our maintaining such information. If you are the parent or guardian of a child under the age of 13 who has provided us with their personal information, you may contact us using the below information to request that it be deleted.

Despite our reasonable efforts to protect your information, no security measures are impenetrable, and we cannot guarantee “perfect security.” Any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecure channels to send us sensitive or confidential information.

We are based in the United States. If you are using the Services from outside the United States, please be aware that the information we collect from you may be transferred to, stored, and processed in the United States or other countries outside your country of residence.

You may opt out of marketing at any time by using the unsubscribe/opt-out function displayed in our communications to you. Please note that if you opt out, we may still send you transactional or administrative messages, such as emails about your account.

In addition, California law permits consumers in California to request certain details about how their information is disclosed to third parties for direct marketing purposes, including the categories of personal information disclosed and the names and addresses of all third parties that received personal information for their direct marketing purposes during the immediately prior calendar year. To make such a request, please contact us using the information listed below. Please note that we are only required to respond to one request per California resident each year.

Should you have any questions about our privacy practices or this Privacy Notice, please email us at [email protected] or contact us at:

Berkeley Repertory Theatre
999 Harrison St
Berkeley CA 94710